Senior Escrow Officer

Company: Resource Settlement Services
Location: Columbus
Posted on: October 30, 2025

Job Description:

Job Description Resource Settlement Services, headquartered in Owings Mills, Maryland with a thriving office in Columbus, Ohio has been an industry leader for over 28 years, and provides title services throughout a nationwide footprint. Resource Settlement Services is the trusted partner of nationwide lenders, banks, real estate agents, and real estate professionals throughout the country. Resource holds a high standard for quality delivery of services and prides itself on offering the best possible level of customer service through our seasoned professionals, many of which have been with us for the past 10, 15, or 20 years. Key responsibilities - Managing Escrow Officer: · Directly communicate with clients, borrowers, real estate agents, lenders and banks throughout entire title and settlement process · Work as part of customer-focused team ensuring timely delivery of documentation and information needed to facilitate closings · Preparation of legal, insurance and settlement documents including commitments, closing disclosures, ALTAs, affidavits and recordable instruments under the supervision of management · Procurement of third party documentation, tax information, judgment and payoff statements, and homeowner's and condominium association certifications · Possess ability to work independently, and on special projects when necessary · Adherence to company policies, industry and government regulations and practices · Management of the process and the team to ensure timely deliverables to our clients, with a focus on process improvement. Managing Escrow Officer Qualifications - Required and Preferred experience: At least (2) years in the title industry (required) Resware Title Production Software experience (strongly preferred) Excellent customer service skills or work experience in service related industries Full understanding of telephone and email etiquette, mastery of customer-focused communication Knowledge of Microsoft suite of products, especially Excel and Word Title Processor/Escrow Officer Benefits: 401k Health Insurance Paid time-off benefits. Primary Location: 112 E Main St. New Albany, Ohio 43054 HIGHLY COMPETITIVE COMPENSATION PACKAGE OFFERED! Job Type: Full-time One of the two positions available allows for remote work This Job Is Ideal for Someone Who Is: Dependable more reliable than spontaneous People-oriented enjoys interacting with people and working on group projects Detail-oriented would rather focus on the details of work than the bigger picture Autonomous/Independent enjoys working without extensive direction Utilizes problem-solving techniques High tolerance thrives in a fast-paced environment

Keywords: Resource Settlement Services, Shreveport , Senior Escrow Officer, Customer Service & Call Center , Columbus, Louisiana