Customer Service Representative (Greenville, TX)
Company: Secured Assist
Location: De Kalb
Posted on: April 1, 2026
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Job Description:
Please apply on our website at SecuredAssist.com/Careers
Customer Service Representative 1 (CSR1) Job Summary Handle both
incoming and outgoing calls as it pertains to our client’s
accounts; System documentation to reflect all communications with
consumers; Review, quality control and accuracy of information is
required; Tracking all information including system documentation
and necessary logs; Basic office work as needed, and Following all
guidelines, rules, and policies for both our agency and our
clients. Qualifications Call center work experience preferred, but
not required. Strong interpersonal and communication skills. High
integrity & professionalism with the ability in all situations to
maintain a customer service demeanor. Self managed and focused to
maintain high levels of productivity in a work from home
environment. Ability to follow all rules, guidelines, policies and
procedures in all situations. Ability to read, write, and speak
English fluently. Working from Home Requirements: Home Office: You
must reside within 100 miles of Greenville, TX Must have the
ability to pick up all equipment at the office location as needed
and required within appropriate time frames. Personal Mobile Device
High speed internet connection with the ability to connect to your
Secured Assist assigned system utilizing a connection/ethernet
cable: The Federal Communications Commission (FCC) set the standard
for broadband internet at 25 Mbps for download speeds, and 3 Mbps
for upload. To be considered “high speed” your download speed
should be higher than the 25 Mbps standard, ranging anywhere from
100 to 1,000 Mbps. Salary/Benefits $15.36 P/Hour health and welfare
benefit of $4.93 P/Hour Medical, Dental, Vision Plans available
Paid Federal Holidays Paid sick time and Paid vacation time Secured
Assist, LLC is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity
or national origin.
Keywords: Secured Assist, Shreveport , Customer Service Representative (Greenville, TX), Customer Service & Call Center , De Kalb, Louisiana
