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VP of Compliance

Company: Coast Professional, Inc
Location: West Monroe
Posted on: February 22, 2021

Job Description:

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page: Description Job Summary The Vice President of Compliance will oversee the Compliance department, functioning as an objective body that reviews and evaluates compliance issues/concerns within the organization. The Vice President of Compliance will oversees all ongoing activities (including those undertaken by outside advisors) related to the development, implementation, maintenance of, and adherence to the organization's compliance program and policies and procedures covering compliance and federal and state laws governing, among other things, data security and receivables management. The position ensures the Board of Directors, management and employees are in compliance with the rules and regulations of regulatory agencies, that company policies and procedures are being followed, and that behavior in the organization meets the company's Standards of Conduct. Job Duties and Responsibilities

  • Develop, initiate, maintain, and revise policies and procedures for the general operation of the Legal/Regulatory and Quality Assurance Department and its related activities to prevent illegal, unethical, or improper conduct. Manages day-to-day operation of the department.
  • Collaborates with other departments to direct compliance issues to appropriate existing channels for investigation and resolution.
  • Responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures. Develops and oversees a system for uniform handling of such violations.
  • Monitors, and as necessary, coordinates compliance activities of other departments to remain abreast of the status of all compliance activities and to identify trends.
  • Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues and provides general guidance on how to avoid or deal with similar situations in the future.
  • Institute and maintain an effective compliance communication program for the organization, including promoting (a) use of the Compliance Hotline; (b) heightened awareness of Standards of Conduct, and (c) understanding of new and existing compliance issues and related policies and procedures.
  • Works with the Human Resources Department and others as appropriate to develop an effective compliance training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers.
  • Monitors the performance of the Legal/Regulatory and Quality Assurance Department and communicates activities on an ongoing basis, taking appropriate steps to improve its effectiveness.
  • Develop and implement a compliance program to improve the Company's efficiency and quality of services, to ensure the Company's compliance with all applicable laws, and to reduce the Company's vulnerability to fraud, abuse and waste;
  • To develop, coordinate, and participate in a multifaceted educational and training program that focuses on the elements of the compliance program and seeks to ensure that all employees and management are knowledgeable of and are informed in a manner that aids them in complying with pertinent federal, state and local laws;
  • To coordinate internal compliance review and monitoring activities, including annual or periodic review of Company departments;
  • To independently investigate and to act on matters related to compliance, including the design and coordination of investigations, the initiation of a response to reports of problems or suspected violations, and the application of necessary corrective action with all corporate departments, providers, agents and independent contractors; and
  • To develop policies and programs that encourage managers and employees to report suspected fraud and other improprieties without fear of retaliation. Provides development guidance and assists in the identification, implementation, and maintenance of organization information policies and procedures in coordination with management and the Executive Team.
  • Performs initial and periodic risk assessments and conducts related ongoing compliance monitoring activities in coordination with the entity's other compliance, information technology and operational assessment functions.
  • Participates in the development, implementation, and ongoing compliance monitoring to ensure all compliance concerns, requirements, and responsibilities are addressed.
  • Establish with management and operations a mechanism to track access to protected information, within the scope of the organization and as required by law and to allow qualified individuals to review or receive a report on such activity.
  • Works cooperatively with the IT Department and other applicable organization units in overseeing rights to inspect, amend, and restrict access to protected information when appropriate.
  • Establishes and administers a process for receiving, documenting, tracking, investigating, and taking action on all complaints concerning the organization's policies and procedures in coordination and collaboration with other similar functions and, when necessary, legal counsel.
  • Ensures compliance with practices and consistent application of sanctions for failure to comply with policies for all individuals in the organization's workforce, extended workforce, and for all business associates, in cooperation with Human Resources, the information security officer, administration, and legal counsel as applicable.
  • Initiates, facilitates and promotes activities to foster information compliance awareness within the organization and related entities.
  • Serves as a member of, or liaison to, the organization's PPMS Committee. Also serves as the information liaison for clients.
  • Works with all organization personnel involved with any aspect of release of protected information, to ensure full coordination and cooperation under the organization's policies and procedures and legal requirements.
  • Maintains current knowledge of applicable federal and state laws and accreditation standards, and monitors advancements in information compliance technologies to ensure organizational adaptation and compliance.
  • Works with organization administration, legal counsel, and other related parties to represent the organization's information interests with external parties (state or local government bodies) who undertake to adopt or amend legislation, regulation, or standard.
  • Other duties assigned by management. Security Information and Physical Security is the responsibility of every employee. In your position you are required to safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory - they should not be written down or stored where others can freely have access. This also includes securing your desk and workstation when you are not there - this includes locking your session and putting sensitive paperwork away when not physically at your desk. You are not to share your username or password with anyone. The physical security of our offices of are equal importance, never shadow or let someone shadow your entry into a Coast Professional, Inc. facility - if this occurs quickly report this action immediately. You are required to follow all Information Technology policies and procedures in regard to the management of your system accounts and equipment. If you witness any security violation you should immediately report it to management. Qualifications Education
    • Bachelor's Degree.
    • Credit & Collections Compliance Officer (3CO) credential or similar confirming competence in compliance preferred.
    • Equivalent combination of education and work experience may be substituted for educational requirement. Experience
      • Demonstrated organization, facilitation, communication, and presentation skills.
      • Demonstrates personal traits of a high level of integrity, team orientation, professionalism, and trustworthiness. Places a high value on ethical standards and treating others with dignity and respect.
      • A minimum of 10 years' experience within the debt collection industry preferred. Knowledge
        • Knowledge and experience in information compliance laws, access, release of information, and release control technologies.
        • Knowledge of operational, financial, quality assurance, and human resource procedures and regulations in the debt collection industry.
        • Knowledge in and the ability to apply the principles of project management. Skills
          • Excellent written and verbal communication skills.
          • Modern office procedures, methods, and computer equipment.
          • Microsoft Office (Excel Word, Outlook) at an intermediate level required. Abilities
            • Ability to undergo and pass a federal background check and drug screen. Working Conditions Work may require frequent weekend and evening work. This position has travel requirements and may require overnight travel. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Disclaimer This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Coast Professional, Inc. is an Equal Opportunity/Affirmative Action Employer M/F/Vet/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Qualifications Education Required High School or better. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Coast Professional, Inc, Shreveport , VP of Compliance, Executive , West Monroe, Louisiana

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