Reconstruction General Manager

Company: DE Investments
Location: Shreveport
Posted on: April 10, 2021

Job Description:

Do you love helping people through difficult situations?
Then, don't miss your chance to join our Franchise as a new Reconstruction General Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened!
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO-- Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Summary
The Reconstruction General Manager is responsible for a wide range of functions necessary to successfully manage the reconstruction division. They are responsible for setting departmental budgets, managing daily operations, and identifying areas of improvement while ensuring a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in reconstruction services.
Primary Roles and Responsibilities
1. Customer and Client Satisfaction

Oversee and ensure customer and client satisfaction

2. Division Management

Monitor volume of work
Develop departmental budgets for General Manager or Owner approval
Assist in finding and vetting subcontractors
Manage all aspects of reconstruction division

3. Operations Management

Manage daily operations of reconstruction team.
Validate potential reconstruction leads
Assign leads/projects to project managers and superintendents.
Ensure reconstruction team follows proper work process.
Review and evaluate estimates created by project managers.
Perform tasks within the project management process to assist reconstruction team as needed (i.e. high volume, large project, etc.)
Assist project managers with budgeting and bidding.


4. Communication Management

Conduct weekly Work-in-Progress meetings with reconstruction team.
Ensure two-way communication with the mitigation division.

5. Team Management

Manage individual team members who work together to process reconstruction projects.
Train reconstruction team members.
Conduct periodic performance reviews with individual reconstruction team members.
Ensure employee compliance with all company policies.

Necessary Experience and Skill Set

Superb customer service track record
Effective written and oral communication
Intermediate math skills
Experience in restoration and/or construction preferred


Formal Education/Training

High school diploma/GED
Project Management Professional (PMP) certification preferred
PI133607332

Keywords: DE Investments, Shreveport , Reconstruction General Manager, Executive , Shreveport, Louisiana