Training Branch Manager
Company: Terminix
Location: El Dorado
Posted on: August 4, 2022
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Job Description:
Position OverviewA Virtual Branch Manager will train for up to
12 weeks at an assigned location within the Division and acquire
all knowledge needed to operate a Terminix branch. Upon completion
of training, a Virtual Branch Manager will be expected to: Deliver
high-level customer service by directing and motivating branch
staff to increase customer base and retention metrics and ensure
top line growth.Job ResponsibilitiesSuccessfully completes training
programs and acquires all knowledge needed to operate a Terminix
branch. Trains to lead branch service and sales team and how to
direct day-to-day activities within the branch to drive sales &
revenue. Undergoes training on implementing company programs,
initiatives, current operational guidelines and participate in
recruitment, interviewing, hiring and training branch staff as
appropriate. Upon completion of the training program the associate
will be responsible for the following:Monitors expenses and
analyzes financial performance and budget of branch; identifies
operational deficiencies and implements plans for improvement.
Monitors regulatory compliance with state and federal agencies.
Reinforces service standards by conducting quality control training
and inspections. Leads monthly branch meetings, and how to prepare
budgets for the branch. Participates in recruitment, interviewing,
hiring, and training branch staff as appropriate.Leads and manages
branch associates at a branch with a basic to moderate level of
activity and complexity; includes service associates and/or sale
associates. Dependent on branch activity and location, may include
supervisor associates. Directs day-to-day basic activities to
achieve company and business unit goals and objectives. Delivers
high-level customer service by directing and motivating branch
staff to increase customer base and retention metrics and ensure
top line growth.Responsible for the P&L of a small-to-medium
sized revenue branch.Job RequirementsBachelor's degree strongly
preferredSales management experience preferredAbility to relocate
as neededHigh school diploma or GED5 years of related experience in
roles of increasing responsibility2-4 years management experience
in a fast-paced environment preferredAbility to obtain and maintain
pest management and other certifications and licensures as
neededAbility to maintain a valid driver's licenseProfit & Loss
(P&L) and asset management preferredPhysical Demands and
Working ConditionsThe physical demands are representative of those
that must be met by an employee to perform the essential function
to this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.Incumbent must be prepared to: Move up to 10 pounds
occasionally, by lifting, carrying, pushing, pulling, or otherwise
repositioning objects. Sitting for long periods of time while using
office equipment such as computers, phones and etc. Fingering and
Repetitive motions; such as movement of wrists, hands and fingers
while picking, pinching and typing during your normal working
environment. Express or exchange ideas with others through the use
of spoken word, quickly, accurately, and at an easily audible
volume, and receive detailed information through oral communication
at usual speaking levels without correction, and/or make fine
discriminations in the nature of sounds in the
environment.Incumbent is required to have: Close visual acuity to
perform detail oriented activities at distances close to the eyes,
as well as visual acuity to perform activities at or within arm's
reach with skill, control, and accuracy, such as preparing and
analyzing data, viewing computer screen and expansive
reading.Incumbent will be subject to: Inside working conditions:
The change of building environment such as with or without air
conditioning and heating.Terminix companies are proud to be
Affirmative Action (AA) and Equal Opportunity Employers (EOE)
inclusive of veterans and those with disabilities.California
residents click here to review your privacy rights.
https://tinyurl.com/CA-NoticePDN-969f9b7e-ffae-43e0-b1ae-a447a8c16b63
Keywords: Terminix, Shreveport , Training Branch Manager, Executive , El Dorado, Louisiana
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