Assistant Manager
Company: Nothing Bundt Cakes
Location: Shreveport
Posted on: August 5, 2022
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Job Description:
The Nothing Bundt Cakes (NbC) Assistant Bakery Manager works
alongside the Bakery Manager and team members to create the
highest-quality cakes, a warm, welcoming environment, and superior
guest experience. The Assistant Bakery Manager shares in team
leadership and collaborates with the Bakery Manager in driving
sales and profitability, executing day-to-day responsibilities and
ensuring that all aspects of the bakery operation comply with NbC
standards. This role serves as an important carrier of the NbC
culture to reinforce core values and bring our brand to life for
our team members and guests.Accountabilities/Duties: Prioritizes
the guest experience, models superior guest engagement and fosters
a positive work environment. Partners with the Bakery Manager in
leading all aspects of the guest experience, cake production, brand
and merchandise presentation, work environment, P management, and
inventory control. Supports the Bakery Manager in recruiting,
selecting and training team members, directing daily work
responsibilities, and providing performance feedback and coaching.
Ensures NbC product, service, bakery environment, and visual
merchandising standards are consistently upheld and that all bakery
operations adhere to food and health safety standards and NbC
policies and procedures. Assists the Bakery Manager in executing
operational and administrative responsibilities, which may include
cake production plans, productivity goal setting, team scheduling,
supply ordering, sales and labor reporting, basic accounting and
expense control procedures, and payroll processing. Co-manages
special-order fulfillment via web and email for individual guests
and corporate accounts as well as large, complex orders and
deliveries. Co-facilitates the opening and closing of the bakery,
including cash-drawer balancing and bank deposits. Contributes to
marketing strategy execution in the local community by helping to
coordinate and participating in special, brand-building events.
Maintains hands-on knowledge of all bakery roles and steps in
regularly to perform various responsibilities as business needs
dictate. Core Values and Leadership Competencies: Servant's Heart
Goes above and beyond to support and develop the team and create a
superior guest experience. Keeps the good of the team and guests
ahead of personal interests or gain. Leads by example and displays
humility and empathy for others.Spirit of a Champion Demonstrates
an intense drive, a commitment to excellence and a passion to
succeed. Seizes 100% ownership of responsibilities, with zero
excuses for issues within direct control. Operates with a sense of
urgency, exercises sound judgment and seeks feedback to improve
performance.Genuine Connections Projects warmth, enthusiasm, and
optimism that attracts and energizes others. Builds positive,
productive relationships and communicates often and openly. Serves
as a strong Cake Celebrity/Brand Ambassador in the local community.
Knowledge, Skills, and Abilities:Demonstrates an unwavering guest
focus and strong interpersonal skills, with the ability to engage,
empower and motivate a team and communicate effectively in both
oral and written form. Has the ability to delegate tasks,
communicate clear expectations, direct others' work and manage
performance. Is highly organized and resourceful, can balance
multiple priorities and demonstrates strong follow-up skills.
Possesses strong problem-solving skills, with the ability to
accurately assess situations and identify issues, develop possible
solutions and take the appropriate courses of action.Demonstrates
strong learning agility, with a passion to grow and excel.
Education, Certifications and Work Experience Requirements:High
school diploma or GED; post-secondary education is a plus. 1-3
years of guest-facing experience in a retail, restaurant or food
service environment, preferably in a lead role with progressive
managerial responsibilities. Demonstrated success creating a
superior guest experience and coaching others to do the same,
training new team members, directing the work of others, and
achieving productivity goals. Basic proficiency in Microsoft Word,
Excel and Outlook, with comfort in learning new technologies. Work
Availability: Must have the flexibility to work various shifts,
including early mornings, evenings, weekends and holidays, based on
changing business demands. Join Our Growing FamilyFrom "Happy
Birthday" to "Just Because," Nothing Bundt Cakes is committed to
bringing joy to our guests and our communities and helping make
every celebration sweeter! Each bakery offers a warm and welcoming
work environment with team members who embody this joy-filled brand
and possess a Servant's Heart, the Spirit of a Champion and the
ability to make Genuine Connections.With more than 410 bakery
locations in 40+ U.S states and in Canada, there's plenty of
opportunity to join our family!Click to learn more about Nothing
Bundt Cakes.Employees at a franchised Nothing Bundt Cakes bakery
location are employed by the franchise owner/operator and are not
employees of Nothing Bundt Cakes Corporate (the franchisor). All
inquiries about employment should be directed to the franchise
owner/operator and not to Nothing Bundt Cakes Corporate. Each
franchise owner/operator is responsible for ensuring compliance
with local, state and federal law.
Keywords: Nothing Bundt Cakes, Shreveport , Assistant Manager, Executive , Shreveport, Louisiana
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