ShreveportRecruiter Since 2001
the smart solution for Shreveport jobs

Associate Team Leader

Company: H&R Block
Location: Mansfield
Posted on: February 22, 2021

Job Description:

What you'll do... Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Helping others is what we do best at H&R Block, which means you'll get to see the impact of your work firsthand. You won't prepare taxes in this role, so prior tax preparation experience is not required. You will be a vital part of the team to deliver on our purpose to provide help and inspire confidence in our clients and communities everywhere. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities. Day to day, you'll

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
    About H&R Block...We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation.It would be even better if you also had...
    • Experience supervising or managing people
    • History of delivering outstanding customer experiences
      Bilingual candidates strongly encouraged to apply!What you'll bring to the team...
      • Prior experience working in customer service or similar role
      • Strong organizational skills and ability to plan and manage day-to-day office operations
      • Customer-centric mindset and strong communication skills
      • Computer proficient with the ability to use MS Office
      • Demonstrated ability to work independently with minimal supervision
      • Passionate, determined, resilient under stress and a will to win attitude
      • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
      • High school diploma / equivalent or higher

Keywords: H&R Block, Shreveport , Associate Team Leader, Hospitality & Tourism , Mansfield, Louisiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Block Advisors Multi-Unit Team Leader 2 - Lower Midwest
Description: What you'll do... This Job Posting covers openings in multiple office locations within the area. JoiningBlock Advisors as aMulti-Unit Team Leader, you'll provide leadership over two to three Block Advisor (more...)
Company: H&R Block
Location: Shreveport
Posted on: 02/26/2021

11C Indirect Fire Infantryman
Description: As an Army National Guard Indirect Fire Infantryman, you 039 ll be in charge of the Infantry rsquo s most powerful weapon ndash the mortar. As part of a mortar squad, section, or platoon, you will (more...)
Company: Army National Guard
Location: Natchitoches
Posted on: 02/26/2021

Cardiovascular District Business Manager, Arkansas-Louisiana
Description: Cardiovascular District Business Manager, Arkansas-Louisiana ul li R1536311 li Full Time li 2021-02-18T00:00:00 0000 mail outlineGet future jobs matching this search or Job Description At Bristol (more...)
Company: Adecco Group
Location: Shreveport
Posted on: 02/26/2021


Restaurant Delivery
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: DoorDash
Location: Shreveport
Posted on: 02/26/2021

Receptionist
Description: What you'll do... Joining H R Block as a seasonal Receptionist means youll relentlessly focus on how to wow clients now, and in the future. Youll need the ability to work a flexible schedule in multiple, (more...)
Company: H&R Block
Location: Tyler
Posted on: 02/26/2021

Delivery Driver - Uber Eats
Description: Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it''s up to you. Earn Good Money. You''ll earn by bringing people (more...)
Company: Uber Eats
Location: Natchitoches
Posted on: 02/26/2021

Prep Cook - Shreveport Chili's
Description: Role OverviewOur Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride
Company: Chilis
Location: Shreveport
Posted on: 02/26/2021

Restaurant Delivery
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: DoorDash
Location: Downsville
Posted on: 02/26/2021

Restaurant Delivery
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: DoorDash
Location: Calhoun
Posted on: 02/25/2021

Restaurant Manager
Description: GENERAL SUMMARY The Shift Manager - He/she has the primary responsibility for managing shifts conveying the Cane's culture to his/her Crewmembers and Customers as well be a creative team player who (more...)
Company: Raising Cane's
Location: Monroe
Posted on: 02/26/2021

Log In or Create An Account

Get the latest Louisiana jobs by following @recnetLA on Twitter!

Shreveport RSS job feeds