Housekeeping - Dispatch
Company: Bally's Corporation
Location: Shreveport
Posted on: September 15, 2023
Job Description:
DescriptionJOB DUTIES AND RESPONSIBILITES: include the
following.
- Demonstrates a winning personality with refinement and
character. Displaying an outgoing personality using confidence and
style.
- Performs all assigned tasks with enthusiasm, professionalism
and exceeds our customer's expectations.
- Provides professional greeting when interacting with guests and
housekeeping personnel.
- Responsible for reporting any Maintenance issues called into
Dispatch to Facilities.
- Ensures that Room Attendant caddies are properly
stocked.
- Organizes room assignments for the Guest Room Attendants as
well as the Floor Assignments for the Inspectress and Hotel House
Representatives.
- Accurately uses the proper telephone/radio techniques and
etiquette.
- Provides guest with information including hotel, casino and
restaurants, including hours of operations, special events and
promotions.
- Responsible for accurately communicating to Dispatch Personnel
and Inspectors the status of guest rooms
- Ability to relate effectively in one-on-one situations with
guests and other members of the Company.
- Be completely knowledgeable about all Bally's programs,
promotions, activities and
- functions.
- Answer patrons' complaints and resolves problems.
- Must carry out safety and emergency procedures including, but
not limited to; fire, crowd
- control, inclement weather and bomb threats.
- Must communicate with guests and be able to direct/escort them
to various facilities and
- functions within the property
- Must interact with guests, Room Attendants and Inspectress in a
courteous, empathetic and discreet manner.
- Supports and maintains Bally's courtesy guidelines to guests
and employees.
- Promote outstanding guest relations.
- Perform tasks outlined on daily, weekly and monthly project
checklists.
- Performs other duties as assigned.
EDUCATION AND EXPERIENCE: High school diploma or general education
degree (GED); or one year's previous experience and/or training; or
equivalent combination of education and experience.
Keywords: Bally's Corporation, Shreveport , Housekeeping - Dispatch, Hospitality & Tourism , Shreveport, Louisiana
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