Shift Leader
Company: Kim s Convenience Stores Inc
Location: Pittsburg
Posted on: May 5, 2025
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Job Description:
Position Title: Shift Leader
Location: IHOP 3044 - Pittsburg, TX
Description: We are searching for friendly, energetic, and highly
motivated candidates to join our team! The IHOP Restaurant Shift
Leader helps with directly supervising of IHOP restaurant's
employees. The following list details some of the specific
responsibilities and expectations of an IHOP Restaurant Shift
Leader: Manage all areas to achieve positive and consistent sales
growth while meeting or exceeding company goals in all profit and
loss categories. Manage entire operation of restaurant during
scheduled shifts, which include daily decision making, consistent
staff support, positive and consistent guest interaction, proper
scheduling and planning while upholding standards, consistent
excellent product quality and maintaining high levels of
cleanliness and sanitation. Provide employees with consistent and
appropriate feedback to facilitate their development and enhance
the overall operation. Ensure that all employees adhere to the
company's uniform standards. Perform line checks in the galley
throughout the shift to ensure proper specifications on weights,
temperatures, cleanliness, and organization. Ensure that the unit
is properly staffed for all time periods. Staffing must be
maintained at a level to guarantee overall guest satisfaction for
the goal of increasing sales Interview, hire, and train the highest
quality hourly candidates. Conduct orientations to ensure a
positive first step for all new hourly employees, follow up with
IHOPs training program. Prepare reports at end of shift, which may
include Daily Sales Reports, Daily Cash Interims, Daily Labor
controls, and other such processes that ensure the control of all
company assets. Prepare food production checklists and ensure the
proper implementation of all company recipes as required. Order
food, small wares, uniforms, and any other necessary products to
unit par levels to maintain the highest levels of operational
standards. Identify operational opportunities; create and implement
plans to address opportunities. Approve and sign all food or
beverage discounts of any kind. Ensure a safe working and guest
environment to reduce the risk of injury and accidents. Promptly
notify the Area Supervisor in the event of a guest or employee
accident or injury. Ensure that proper company security procedures
are in place to protect employees, guests and company assets,
including security of storeroom, freezer and office. Keep immediate
supervisor promptly and fully informed of all unit issues. Take
prompt corrective action where necessary or suggest alternative
courses of action. Complete job responsibilities and performance
objectives in a timely and effective manner and in accordance with
company policies and procedures. Always project a favorable image
of IHOP to promote its goals and objectives and foster and enhance
public recognition and acceptance of all its areas of endeavor.
Perform all duties and responsibilities as required or requested.
Typically work indoors but may occasionally work outdoors. Be
willing to work nights, weekends, and holidays when restaurants are
busiest. Be willing to work unpredictable hours to fill in for
absent workers. Be aware of changing events in the local area to
ensure proper staffing. Be willing to work at any local units or
possibly relocate Benefits of being IHOP Restaurant Shift
Leader:
PIe37305fe2e62-31181-31364662Required
Keywords: Kim s Convenience Stores Inc, Shreveport , Shift Leader, Hospitality & Tourism , Pittsburg, Louisiana
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