Computer Hardware Technician
Company: Hemmersbach Nordamerika
Location: Benton
Posted on: June 23, 2022
Job Description:
IT Repair Technician (Computer/Printer Hardware)- Your Benefits
-Buddy programDental insuranceHealth insuranceJob with purposeLife
insuranceOnboarding programSick leave paymentsTrusted working
hoursYour skills
- Laptop and Desktop fault diagnosis and repair
- Laserjet printer or photocopier fault diagnosis and repair
- Experience of installation and routine maintenance of
printers
- Willingness to travelYour TasksThe Onsite Technician is a
responsible role based on extensive knowledge and experience in
direct customer service which is the core of our business. They
carry break/fix work on Computer and Printing devices for various
customers by directly visiting their sites or being permanently
assigned to a specific customer at their site.Candidates should
have the relevant break/fix experience to provide technical
assistance and deliver services in accordance with
SLAs and project requirements ensuring there is no over-delivery
and work is logged accurately in appropriate systems.
- Handle service support requests & incidents
- Asset management & coordination
- Detect faults and provides efficient and effective
solutions
- Ensuring all work is delivered consistently and in accordance
with the scope of work
- Have full awareness of service level KPIs and deliver in
accordance with these under
guidance of the Service Delivery Manager
- Helping to ensure that Hemmersbach delivers a high level of
customer satisfaction, which
also meets the business goals
- Work in accordance with suppliers' and customer's rules and
regulations for the purposes of heaBe part of usHemmersbach
provides IT infrastructure services in more than 190 countries with
50 own subsidiaries. We deliver exclusively for the leading
companies in the IT industry. We go the extra mile - we not only
simply enthuse our customers, but also make the world a better
place: 20% of our profits go into our Direct Actions Hemmersbach
Rhino Force, Hemmersbach Kids' Family and Hemmersbach Climate
Force. That's why Hemmersbach is The Social Purpose IT
Company.
Keywords: Hemmersbach Nordamerika, Shreveport , Computer Hardware Technician, IT / Software / Systems , Benton, Louisiana
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