Product Testing Analyst
Company: Medasource
Location: Nashville
Posted on: March 17, 2026
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Job Description:
Job Description Title: Product Testing Analyst Location:
Nashville, TN (Hybrid – 2–3 days onsite) Duration: 12-month
contract (possible extension) Travel: None Pay: $29-$34 Overview
Our team is currently looking for a Product Testing Analyst to
support our clients current EHR platform. This role partners
closely with product teams, operations, and technical teams to
support testing, implementation, and ongoing support of EHR
applications. This position is ideal for someone with either a
clinical background interested in learning technology OR a
technical professional interested in learning clinical workflows.
The analyst will help ensure systems are properly configured,
tested, monitored, and supported while minimizing customer impact
and improving the user experience. Key Responsibilities Develop and
execute complex test plans for EHR products. Support EHR
implementation, upgrades, and ongoing operations. Troubleshoot and
resolve production and customer issues within SLAs. Work with
product teams, vendors, and service operations to resolve system
issues. Analyze incident trends and help implement automation or
permanent fixes. Participate in change validation testing, patch
validation, and system updates. Document business and technical
requirements. Maintain system integrations and data flow
documentation. Create training materials and knowledge base
documentation. Ensure proper monitoring, alerting, and system
performance. Coordinate downtime, upgrades, and change management
activities. Provide after-hours/on-call support when needed.
Qualifications Bachelor’s degree required 5 year’s experience in
product support, testing, or healthcare IT Experience with software
testing and IT service management processes Ability to collaborate
across technical, operational, and clinical teams How to Apply:
Straightforward, easy one-click apply. EEO Statement: Medasource is
an equal opportunity employer that does not discriminate on the
basis of actual or perceived race, color, creed, religion, national
origin, ancestry, citizenship status, age, sex or gender (including
pregnancy, childbirth, lactation and related medical conditions),
gender identity or gender expression, sexual orientation, marital
status, military service and veteran status, physical or mental
disability, protected medical condition as defined by applicable
state or local law, genetic information, or any other
characteristic protected by applicable federal, state, or local
laws and Ordinances. Benefits & Perks: Medasource offers
competitive medical, dental, vision, Health Savings Account,
Dependent Care FSA, and supplemental coverage with plans that can
fit each employee’s needs. We offer a 401k plan that includes a
company match and is fully vested after you become eligible, paid
time off, sick time, and paid company holidays. Pay Disclaimer: The
pay range for this job level is a general guideline only and not a
guarantee of compensation or salary. Additional factors considered
in extending an offer include (but are not limited to)
responsibilities of the job, education, experience, knowledge,
skills, and abilities, as well as internal equity, alignment with
market data, applicable bargaining agreement (if any), or other
law.
Keywords: Medasource, Shreveport , Product Testing Analyst, IT / Software / Systems , Nashville, Louisiana
