Claims and Safety Administrator

Company: Enterprise Solutions
Location: Nashville
Posted on: October 30, 2025

Job Description:

Job Description Job Summary Enterprise Solutions is seeking a highly organized and proactive Claims Specialist to manage our company's risk and claims program. This critical role is the central point of contact for the end-to-end management of all corporate insurance claims, including workers' compensation, general liability, and property claims. The ideal candidate will be a skilled investigator and communicator, dedicated to mitigating company risk, ensuring regulatory compliance, and supporting our employees with a timely and empathetic claims process. Key Responsibilities Comprehensive Claims Management: Manage the entire life cycle of all claims from the initial report to final resolution and closure. Oversee the intake, investigation, and administration of workers' compensation, general liability, auto liability, property/theft, and installation defect claims. Handle all initial communication and documentation for first-aid incidents, determining if they need to be escalated to a workers' compensation claim. Communication & Collaboration: Serve as the primary liaison between employees (both company and temporary staff), field supervision, and the management team (Project Managers, Safety, HR, Leadership). Coordinate effectively with external partners, including our insurance carrier, broker, legal teams, and their claims professionals to ensure efficient claim handling. Provide clear, timely, and empathetic communication to injured employees, guiding them through the claims process and facilitating return-to-work programs. Investigation & Documentation: Conduct thorough and objective investigations into incidents and claims, gathering statements, photos, and relevant documentation. Maintain meticulous and confidential claim files, ensuring all records are accurate and up to date. Prepare and manage all necessary documentation for claims submission and processing. Compliance & Reporting: Ensure strict compliance with all relevant regulations, including OSHA record-keeping standards and Department of Labor (DOL) laws. Maintain an expert understanding of claims management laws and statutes in Tennessee, Florida, Texas, Alabama, Arizona, and Kentucky , with a commitment to learning regulations in new states as the company expands. Manage and maintain the OSHA 300 Log and related reporting requirements. Analyze claims data to identify trends and provide reports to leadership with recommendations for safety and operational improvements. Other duties as assigned Qualifications & Skills Required: 3-5 years of direct experience managing multi-line claims (Workers' Comp, General Liability, etc.), preferably within the construction or electrical subcontracting industry. Demonstrated expertise in OSHA reporting standards and claims management regulations across multiple states. Excellent investigative, analytical, and problem-solving skills. Exceptional interpersonal and communication skills, with the ability to interact professionally and empathetically with a wide range of individuals. Superior organizational skills and a high level of attention to detail. Proven ability to handle sensitive information with confidentiality and discretion. Proficiency in Microsoft Office Suite . Preferred: Bachelor’s degree in Occupational Safety & Health, Business Administration, Risk Management, or a related field. Professional designation such as an Associate in Claims (AIC). Bilingual in English and Spanish is highly desirable.

Keywords: Enterprise Solutions, Shreveport , Claims and Safety Administrator, Legal , Nashville, Louisiana