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Reconditioning Supervisor

Company: Insurance Auto Auctions
Location: Shreveport
Posted on: February 13, 2020

Job Description:

Job Summary: Reporting to the General Manager or designee, operate the body, detail, and mechanical services shops in accordance with corporate guidelines to ensure maximum production volume in the most profitable way possible. Direct the work of the all shops in an efficient and productive manner to complete necessary work prior to scheduled sale. Perform all duties assigned by the General Manager or designee. Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times by persons under their jurisdiction. Responsibilities and Duties: Provide prompt and courteous service both in person and on the phone. Maintain a professional appearance and neat work environment consistent with company policy. Ensure that customers receive prompt, courteous and efficient service from all employees. Resolve any customer complaints in a friendly, courteous manner and advise the manager or designee of all serious complaints or incidents. Coordinate recruiting and hiring process and procedures for all shop staffing with Human Resources Representative per company policy. Ensure all shops are properly staffed at all times to workload requirements. Develop and train all employees within all shops in accordance with company policy and guidelines. Monitor training conducted to ensure adherence to company standards and procedures. Manage controllable expenses and cost items affecting profitability of all shops. Order supplies and forms as needed. May prepare and conduct performance appraisals for direct reports per company policy. Maintain and promote positive employee relations and morale whenever possible by practicing sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Monitor inventory levels and work with other Managers to ensure maximum turnover of inventory without loss of sales. Advise and assist with corrective procedures when needed. Initiate and complete accurate inventory transfers as instructed. Monitor and ensure compliance with all contractual customer, contractor and supplier agreements in conjunction with the accounting department. Monitor and control conditions of all facilities, vehicles, property and equipment under Shop control for proper maintenance, cleanliness, and safety. Conduct periodic routine inspections to determine and ensure that standards are met per auction and company guidance. Advise of all breakdowns and maintenance needs immediately. Ensure all shop area conditions are not a potential threat to employee or customer safety. Respond to and follow proper procedures on employee or customer accidents, injuries, and loss or damage to any property. Report all incidents to designated manager immediately per auction policy. Practice and instruct all employees in proper loss prevention and reaction procedures per company policy. Educational Requirements and Qualifications: High School Diploma or GED with one (1) to three (3) years management experience required. Must be qualified to operate a motor vehicle and possess a valid drivers license. Physical Requirements: The physical activity requirements of the position are Sedentary to Medium Physical Work . Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions . Constant reaching, standing, walking, fingering, grasping, feeling, talking, hearing Frequent - stooping, repetitive motion Occasional- balancing, kneeling, crouching, pushing, pulling, lifting Potential - running, jumping, yelling or other rapid forceful movement in emergency situations. Physical Working Condition: This position is subject to inside and outside environmental working conditions including temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, body shop, painting and cleaning chemicals; and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with body shop and paint operations . Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Benefits : Be healthy, be prepared, save for tomorrow. Take a closer look at our benefits here.

Keywords: Insurance Auto Auctions, Shreveport , Reconditioning Supervisor, Other , Shreveport, Louisiana

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