ShreveportRecruiter Since 2001
the smart solution for Shreveport jobs

Work From Home - Paid Experience Tax Associate

Company: Intuit
Location: Shreveport
Posted on: September 11, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 5 years years of paid Tax Preparation experience, with a minimum of 50 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Shreveport , Work From Home - Paid Experience Tax Associate, Other , Shreveport, Louisiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Executive Director II
Description: If you are using a screen reader and having difficulty, please call 855-350-3800 If you are using a screen reader and having difficulty, please call 855 350-3800. Executive Director II in Longview, (more...)
Company: Brookdale
Location: Longview
Posted on: 09/22/2020

Mammo Tech
Description: Job Description: 10 10 Description Summary: The Radiology Mammography Technologist is a professional
Company: CHRISTUS Health
Location: Shreveport
Posted on: 09/22/2020

Unit Clerk - NICU
Description: Job Description: 10 10 Description Summary: Provides clerical support for
Company: CHRISTUS Health
Location: Shreveport
Posted on: 09/22/2020


Security Officer Armed
Description: Job Description: 10 10 Description Summary: The Armed Security Officer 38 039 s duties include being a visible deterrent to criminal activity, providing security for patients, associates and visitors, (more...)
Company: CHRISTUS Health
Location: Shreveport
Posted on: 09/22/2020

Amazon Workforce Staffing: Amazon Full-Time Warehouse Operator With Sign-On Bonus (Jeffersonville)
Description: Full-time Warehouse Team
Company: Amazon Workforce Staffing
Location: Longview
Posted on: 09/22/2020

Postal Mail Carrier
Description: Postal Mail Carrier: br Duties and Responsibilities: ul li The Mail Carrier is responsible for sorting mail of all classes in delivery sequence for the assigned area or route. li The Mail Carrier (more...)
Company: Postal Hiring Authority
Location: Shreveport
Posted on: 09/22/2020

CDL A Truck Drivers
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity with
Company: U.S.XPRESS
Location: Shreveport
Posted on: 09/22/2020

Telecommute Digital Strategist
Description: A technology company is in need of a Telecommute Digital Strategist.Core Responsibilities Include: Following
Company: VirtualVocations
Location: Shreveport
Posted on: 09/22/2020

Remote VMware Administrator
Description: An aerospace and defense company is seeking a Remote VMware Administrator.Core Responsibilities
Company: VirtualVocations
Location: Shreveport
Posted on: 09/22/2020

Christus Health: Cna, Certified Nursing Assistant - Float Pool
Description: Job Description:Description Summary: The Certified Nursing Assistant is qualified to attend to the needs
Company: Christus Health
Location: Shreveport
Posted on: 09/22/2020

Log In or Create An Account

Get the latest Louisiana jobs by following @recnetLA on Twitter!

Shreveport RSS job feeds