Field Service Technician I
Company: Christus Health
Posted on: October 9, 2021
The Field Services Technician is responsible for the day-to-day
operational support of the end user community through the
installation, configuration, upgrade and maintenance of workstation
and peripheral equipment. This includes the resolution of problems
reported by the Customer Support Center and the implementation of
new functionality. Documentation and adherence to policies,
procedures and standards of the organization is an important part
of this position. The Field Services Technician is responsible for
delivering high quality, cost effective solutions to all levels of
users. This includes support for both the technology and processes.
The Field Services Technician is also responsible for supporting
the business goals and objectives for the Department, the
Information Services Organization, and the organization as a
- High school diploma or GED and personal computer equipment
service training or equivalent work experience.
- Basic PC, peripherals and desktop operating system
- Basic knowledge of desktop operating system software.
- Basic project management.
- Problem solving skills.
- Patience, strong customer service skills.
- Multi-tasking ability.
- Time management.
- Detail oriented.
- Interpersonal skills.
- One year’s experience with the support of PC’s or equivalent
technical training on support and operation of PC’s
- Valid Driver’s License
Keywords: Christus Health, Shreveport , Field Service Technician I, Other , Shreveport, Louisiana
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