CLIENT SERVICES COORDINATOR
Company: Always Best Care Senior Services - Northwest Louis
Location: Shreveport
Posted on: May 15, 2022
Job Description:
Job DescriptionSince 1996, Always Best Care has helped families
with non-medical in-home care and assisted living placement
services along with skilled home health care. Always Best Care
clients receive extraordinary care in an inspiring environment with
caring people. Our Care Coordinators have worked with more than
25,000 seniors across the country. We hire employees who are
inherently courteous and polite, and treat all clients with the
highest level of respect and professionalism.The Care Coordinator
plays a pivotal role in the success of our business. This position
is responsible for developing a new territory or taking over an
existing territory in an effort to increase sales. They will do
this by establishing and maintaining contacts that will develop
into sales leads. They will have a strong presence in the community
and actively promote the Always Best Care brand. The Care
Coordinator will be focused solely on marketing to local healthcare
providers, such as hospitals, Skilled Nursing Facilities, doctors'
offices, and Medical Clinics, in addition to local businesses such
as financial planners, chamber of commerce, and networking meeting
The ideal candidate will be professional, well-spoken and at ease
in presenting to both professional as well as community audiences.
Daily activities will include face-to-face marketing visits,
community-based demonstrations and presenting professional
in-services. It is primarily a field position.Portrait of an ABC
Care Coordinator
- Demonstrates excellent selling skills
- Communicates effectively and proactively
- Demonstrates effective organizational skills
- Accepts direction and guidance
- Demonstrates competitive spirit
- Goal and career orientated
- Professional dress and demeanor
- Demonstrates leadership qualities
- Inherently courteous and polite
- Able to treat clients with the highest level of respect and
professionalism
- Takes on additional responsibilities and assignments
willingly
- Takes pride in Always Best Care and the services and programs
ABC represents
- Shows respect to ABC employees and customersPrimary
Responsibilities
- Call on local businesses, healthcare facilities, physicians,
clinics and eldercare facilities in order to generate sales for
both.
- Establish and maintain customer relationships and provide the
highest quality customer service.
- Meet or exceed established sales targets.
- Conduct presentations and/or staff in-services to community
groups and professional staff.
- Participate in health fairs, awareness days, etc.
- Join and attend area networking and chamber groups.
- Seek, develop and participate in marketing opportunities in the
community.
- Establish working rapport with health care professionals in the
territory.
- Monitor program growth through tracking marketing success.
- Provide complete and concise activity reports to
management.Additional Responsibilities
- Assist in the development of goals and objectives for Always
Best Care.
- Assist in assuring continued customer service support by
answering customer inquiries as required.
- Perform other related duties as assigned. Knowledge and Skills
Requirements
- Demonstrate exceptional interpersonal skills, multi-tasking and
problem solving.
- Present well to clients and peers.
- Demonstrate working knowledge of health care in home and
institutional setting.
- Comfortable with closing/asking for business.
- Excellent telephone communication skills, basic knowledge of
office and typing skills, good writing & creative skills, good
organizational and problem solving skills.
- Proficiency in Microsoft Office and its various applications
and possess the willingness to be trained in computer programs that
are specific to the Always Best Care environment.
- A basic understanding of medical terminology relating to the
senior population and rehabilitative care; be willing to obtain
certifications that will make the candidate more knowledgeable
about Health and Safety programs within the first 6 months of
hire.
- Requires a valid driver's license, reliable transportation and
insurance.
- Group Presentation Skills.
Keywords: Always Best Care Senior Services - Northwest Louis, Shreveport , CLIENT SERVICES COORDINATOR, Other , Shreveport, Louisiana
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