Pharmacy Intake Specialist

Company: Southern Scripts
Location: Natchitoches
Posted on: September 23, 2022

Job Description:

Pharmacy Intake Specialist - Natchitoches, LA Are you interested in joining a rapidly-growing, dynamic Pharmacy Benefit Management company working in a full-plate plus environment? Variable Copay is growing and looking for incredible talent! Variable Copay is a dedicated team of specialized pharmacists, technicians, and representatives navigating the entire complicated specialty pharmacy process to provide a concierge experience to our clients for a bottom-line substantial reduction in cost. Currently, we are experiencing accelerated growth in a rapidly changing industry. There's never been a better time to join our team! We are seeking motivated, coachable, self-driven individuals that possess a servant leadership philosophy and are looking for long-term positions at Variable Copay. This position is located in Natchitoches, Louisiana. Certified Pharmacy Technician preferred but not required. Role and Responsibilities The Pharmacy Intake Specialist is responsible for handling the intake process including, accepting new referrals, and making sure all necessary information including insurance verification is available to process orders. The Pharmacy Intake Specialist must be detail oriented and able to work in a fast-paced environment. This position requires working on multiple projects simultaneously and can be highly stressful. Additional duties include, but are not limited to, all reporting requirements as assigned, Fraud and Abuse support, outreach calls to new members, performing designated overrides. The Pharmacy Copay Intake Specialist is a collaborative partner with Southern Scripts for support of appropriate utilization of medications. Provides clerical support and external customer contracts in the support of the formularies.

• Comply with all applicable Company policies and procedures, and patient protocols. Comply with all governmental regulations professional standards respecting patient care.
• Be able to make outbound calls to members, and inbound calls for enrollment.
• Responsibilities include receptionist duties, collection of patient information, referral sources, and insurance verification.
• Participate in educational professional programs and/or review of professional literature on an ongoing basis to maintain knowledge and competency in current and developing techniques, professional standards.
• Maintain rapport with ordering physicians. Inform the physicians and pertinent others of the changes in the patient's condition/status through visit reports and telephone communication.
• Identify and report to management any enrollment issues.
• Process all enrollments in a timely manner.
• Coordinate all patient information and process paperwork including preparation of file for billing.
• Establish patient records and record appropriate patient
• Assist with implementation of quality improvement program to meet Company and accreditation standards.
• Abide by all obligations under HIPAA related to Protected Health Information (PHI).
• Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company.
• Flexibility to understand, appreciate and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. What We Have to Offer Our benefits package is designed to keep our employees happy and healthy - physically, mentally and financially.
  • Medical, Dental, Vision insurance
  • Disability and Life insurance
  • Employee Assistance Program
  • Generous Paid-Time Off
  • Annual Reviews and Development Plans
  • Retirement Plan with company match immediately 100% vested Required Skills and Competencies
    • Critical thinking skills
    • Interpersonal skills
    • Delegation skills
    • Computer skills appropriate to position
    • Work with a team
    • Work independently
    • Organizational skills
    • Knowledge of regulatory standards appropriate to position
    • Customer service skills
    • Written and verbal communication skills Position Type and Expected Hours of Work This is a full-time, non-exempt (hourly) position. Days and hours of work are Monday through Friday, 8:00 a.m. to 6:00 p.m., with occasional after-hours or weekend duties. Required Education and Experience
      • Knowledge of computers and telephone systems
      • 2 years of customer service experience preferred Preferred Education and Experience
        • Ability to file, maintain records, understanding of reimbursement requirements, good typing and telemarketing skills.
        • Skills: Basic MS Excel, Word and 10-key skills required.
        • High school education required with minimum two years junior college (all business courses) preferred.
        • Effective verbal and written communication skills. Variable Copay and all entities provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Variable Copay complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Variable Copay expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Variable Copay employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/V/D PI190973049

Keywords: Southern Scripts, Shreveport , Pharmacy Intake Specialist, Other , Natchitoches, Louisiana