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Systems Administrator I-III

Company: Murphy USA
Location: El Dorado
Posted on: March 16, 2023

Job Description:

GENERAL DESCRIPTION OF POSITION The Systems Administrator is responsible for provisioning, installation, configuration, operations, maintenance and ensuring the quality of systems hardware and software. Infrastructure includes, but is not limited to, desktop and laptop computers, mobile phones, tablets, Microsoft Windows Active Directory, corporate email systems, end-user productivity software, and mobile applications. This position requires a thorough knowledge of the Microsoft Windows operating system, as well as an understanding of basic networking concepts. Troubleshooting will sometimes be unscripted and will require solid critical thinking skills. As part of our team, you will identify problems in the environment, then communicate and collaborate with other members of the team to correct them. Because this position encompasses a support role, you will routinely communicate with internal customers through in-person contacts and email, and quality written and verbal communication skills will be a day-to-day necessity of the job. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Set up and maintain accounts. 2. Provide level 1 & 2 non-business critical support. 3. Provide 2nd and 3rd tier support. 4. Provision, configure and install new desktop and laptop systems. 5. Perform new site installations including hardware and software. 6. Configure and maintain Point of Sale (POS) software and peripherals. 7. Perform store refresh/rewires. 8. Configure, maintain and support enterprise mobile phones and tablets. 9. Support JDA WFM system. 10. Support back office systems. 11. Document all systems' changes in accordance with corporate policies. 12. Configure and maintain Active Directory accounts for new and current users. 13. Install and support VoIP telephone systems. 14. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four-year college degree, plus 2 years related experience and/or training, or equivalent combination of education and experience.

Keywords: Murphy USA, Shreveport , Systems Administrator I-III, Other , El Dorado, Louisiana

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