Lead Installer
Company: Service Experts
Location: Shreveport
Posted on: August 7, 2022
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Job Description:
Job Description Job Description Lead Installer
(Residential/Light Commercial) Reports To: Operations Manager or
General Manager Status : Full-time, Regular position Category :
Installation Location Name : Service Experts Heating & Air
Conditioning Location Address : 8932 Jewella Ave, Suite B
Shreveport, LA 71118 Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is
right for our customers and our employees. We provide our employees
with the training, support and an opportunity for unlimited
professional growth. Join us and become an EXPERT Service Experts
Company Perks and Benefits for YOU Top Pay for Top Performers ,
including incentive and bonus opportunities, depending on the
position Our Top Installers earn over $80,000 annually Generous PTO
provided 19 paid days off within your first year of employment
(vacation, personal holidays, & national holidays) 24 paid days off
after your 2nd year of employment No layoffs during ---Slow
Season--- --- due to our extensive customer base, you will never
have to worry about not being able to provide for your family
year-round Ready to get out of your work truck? We have ample
advancement and career-growth opportunities available across the
U.S. Hold on to your more of your paycheck with Company-sponsored
Medical, Dental, and Vision Insurance programs We provided wellness
program options for free employee medical Company-provided smart
phone , tablet , uniform plan , and tool replacement program
We---ll make you better at what you do with our internal Training
Academy Best-in-class 401(k) Retirement Savings Plan with
attractive company matching contributions Company-paid employee
Life Insurance with options for YOU and your Family Short-term and
Long-term disability insurance options that will protect you and
your family if you are unable to work Supplemental benefit programs
such as: Legal advice, pet insurance, and health advocacy programs
Come join the BEST and the BIGGEST team in HVAC: Service Experts
Heating, Air Conditioning, & Plumbing Responsibilities: Works under
the direction of the Field Supervisor or General Manager to install
HVAC equipment and accessories in the customer---s home Installs
heating, air conditioning, ventilation, and refrigeration
equipment, as well as accessories, in accordance with company
requirements and manufacture specifications. As needed, performs
limited diagnostics. Designs, fabricates, and installs various
ducts and duct fittings as required Performs start-ups on air
conditioning and heating systems and other components Delivers
excellent customer service and sustaining high levels of customer
satisfaction. Promotes products and services to the customer. Calls
Sales and Service Coordinator with specifics on replacement product
sales leads generated from customer service visit. Responsible for
delivery and removal of equipment needed to complete the
installation work Ensures company property, vehicles, and tools are
being properly used, maintained, and accounted for Completes all
paperwork in a neat, accurate, thorough, and timely manner.
Collects payment from customer Represents the company
professionally, honestly, and ethically in all business matters and
concerns Responsible for keeping installation vehicle clean and
neat both inside and outside in keeping with the company---s
professional image Follows standard procedures and process, ensures
that the company vehicle is properly stocked, returns defective
warranty parts to branch, and orders/replenishes vehicle stock as
needed. May be responsible for completing material requisition
forms and related administrative activities. Assists the Field
Supervisor or General Manager with site supervision, planning, and
estimating Assists the Field Supervisor or General Manager with
completing quality audits on selected installations to ensure
superior performance, quality, and customer satisfaction Trains
other installers in technical skills and company procedures, as
assigned Performs similar/other duties as needed or assigned
Qualifications: High school diploma or GED with additional training
and 5 plus years--- experience in HVAC technical training
certification required Must possess all valid licensing or
certification as required by federal, state, provincial, or local
governmental laws or regulations for the geographical work area EPA
and safety certifications required Proficient in the fundamentals
of the operational functionality of heating, air conditioning, and
ventilation equipment as well as related accessories Advanced
skills at installing heating, air conditioning, and ventilation
equipment as well as related accessories Proficient in the layout
and installation requirements of duct work and duct fittings
Advanced mechanical aptitude and the ability to operate all
necessary tools and equipment Proficient and able to operate all
necessary tools and equipment to perform various install projects
Advanced skills at reading wiring diagrams and troubleshooting
problems with electrical, refrigerant and duct systems on HVAC
equipment Proficient and able to properly start up and balance
airflow and to properly align belts and pulleys on all systems with
little to no supervision Advanced skills installing electronic air
cleaners, refrigeration systems, hot water systems, steam boiler
systems, humidifiers, and related equipment with little to no
supervision Ability to calculate heat gain and loss on buildings
using approved methods Effective communication skills to
communicate with customer and resolve customer issues, complaints,
or concerns Effective and efficient time-management and
organizational skills Valid driver---s license with acceptable
driving record Available to work flexible hours and on-call shifts
as needed Ability to stand and walk and to climb ladders and attic
stairs and to maneuver in attics, basements, and crawl spaces to
access HVAC units. Ability to continually climb, balance, stoop,
kneel, crouch, and/or crawl. Ability to work in a variety of
environmental conditions, including but not limited to the
following: hot, cold, outdoor, indoor, dry, humid, slippery
surfaces, heights, and congested areas Ability to safely climb
300lb load capacity rated ladders with a 30lb tool belt Natural or
corrected vision to see and focus for close, distance, peripheral
vision with normal depth perception Ability to lift up to 75 pounds
and ability to lift and carry items weighing up to 50 pounds What
Do We Offer You as a Service Experts Employee? Service Experts
offers a comprehensive benefits package designed to support
employees and their families in managing their health and wellness
needs. Following is a summary of the many benefits that could be
available to you as a Service Experts valued employee. Competitive
Pay, including incentive opportunities for many positions Paid Time
Off and Company Holiday Pay Medical /Dental /Vision Insurance
programs 401(k) Retirement Savings Plan with company matching
contributions Life Insurance, for you and options you can elect for
your family Short-term and Long-term disability insurance options,
that protects you and your family if you are unable to work
Supplemental benefit programs such as: Legal advice, pet insurance,
health advocacy programs World Class Training opportunities through
our Experts University Career Development opportunities Service
Experts Heating & Air Conditioning is an equal opportunity employer
and all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, disability status, protected veteran status, or any other
characteristic protected by law.
Keywords: Service Experts, Shreveport , Lead Installer, Professions , Shreveport, Louisiana
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