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Motorola Two-Way Radio Technician

Company: Shreveport Communication Service, LLC
Location: Texarkana
Posted on: November 22, 2022

Job Description:

Job Description Service Technician Locations: Texarkana, AR Shreveport Communication Service, LLC is a total communications solution provider to both the public and private sectors. Our clients range from area police and fire departments to large corporations to small businesses to consumers. We offer communications solutions with our extensive catalogue of Motorola equipment, our unparalleled levels of customer service and certified technical assistance. Founded in 1960, Shreveport Communication Service, LLC is a full-service Motorola dealer and wireless integrator providing mission critical systems covering north Louisiana, east Texas, and southwest Arkansas.This position's primary duty is to provide technical support for mission-critical systems used by our customers. This includes but is not limited to using troubleshooting skills, consulting with vendors and end-users to determine system functional specifications, and the development, documentation, testing, analysis, reporting, and oversight of mission-critical systems. This position requires the exercise of thoughtful analysis and independent judgment in the absence of direct supervision.In addition to the above requirements, this position requires: Take a lead role in troubleshooting and resolving complex technical issues, provisioning new systems, and maintaining enterprise technology and security standards. Must possess knowledge in one or more areas related to Motorola equipment or radio frequency technology (RF) and two-way communication systems, networking, workstation/server and hardware/application installation. Participate in the design and scoping process for enterprise projects as needed to assess technical fit and ensure alignment with customer's needs and scope of the project. Capable of performing routine maintenance and execute patch management procedures for critical business systems. High levels of analytical problem-solving and organizational skills are a must for this position. Must possess excellent written and verbal communication skills and be capable of independently resolving frequent customer issues and complaints. Work assignments with limited instruction and supervisory direction and is frequently given latitude on the methods used to achieve assigned goals. Strong documentation skills and attention to detail. Creative thinking and problem solving. Ability to handle multiple tasks and meet deadlines. Ability to communicate and interact successfully with a diverse community and to develop and maintain positive professional relationships with the team and our customers.Preferred Skills: Valid Radio Frequency, CET, Motorola, or IT related certifications such at Net+, Sec+, CCNA/CCNP, experience with servers, VMware. Experience working with two-way technologies including Motorola Two-Way System, E-911 Console Systems and/or P25.Job Type: Full-timeSalary: From $20.00 per hourSchedule: 8 hour shift Monday to Friday On callExperience: Two-Way Radio or IT: 2 years (Preferred)Work Location: One location

Keywords: Shreveport Communication Service, LLC, Shreveport , Motorola Two-Way Radio Technician, Professions , Texarkana, Louisiana

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