Advance Technician
Company: Cable ONE
Location: Atlanta
Posted on: January 26, 2023
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Job Description:
Job Description:At Cable One and our family of brands, we keep
our customers and associates connected to what matters most. For
our associates, that means: a thriving and rewarding career,
respect for the communities where they live and work, a focus on
health and wellness, an excellent work/life balance, and an open
and inclusive workplace.Advance Technicians provide world class
support service by completing new customer installations, repairing
equipment, and troubleshooting. Our Advance Technicians enjoy a
clear and solid career path with several opportunities to grow and
learn.What you will do to contribute to the company's
successKeeping high quality connectivity is key to Sparklight. You
will maintain high level service by troubleshooting and diagnosing
malfunctions in the Headend, HFC and fiber optic networks, and the
Home Terminal Units.Supporting our customers by repairing both
local plant performance issues and customer-owned equipment, using
electronic test equipment.We are always growing and working to
better our services. You'll be reading and interpreting
system/network design maps. Verifying as built documentation;
Comparing findings in the field with existing documentation and
reporting findings following Company standard process.Splicing
and/or terminating coaxial and fiber optics cables, mounting active
and passive devices, both aerial and underground (cabinets and
vaults), activating actives devices and testing to ensure optimal
performance of all equipment in the HFC/fiber optic plant to
Company, manufacturer, and design specifications.Performing surveys
to determine if customer-requested locations are capable of
receiving service. Creating maps/drawings as necessary to assist in
estimating costs for plant/drop extensions if location is beyond
acceptable distance from existing plant.Performing underground
facility locates accurately using plant maps and electronic
locating equipment in order to prevent cable damage and service
interruptions.Performing construction maintenance duties as
necessary including: splicing aerial/underground coaxial and/or
fiber optic cables and equipment to restore cable plant to system
specification; splicing and activating new coaxial plant; repairing
and/or replacing damaged aerial/underground plant; and inspecting,
repairing and/or replacing power supplies.Continuously monitoring
plant for ingress/egress and performs signal leakage ride-out
activities and tracks and repairs signal leakage, as
necessary.Training system technical personnel as directed by local
system management.QualificationsOne-year certificate from college
or technical school; or three to four years related experience
and/or training; or equivalent combination of education and
experience. Must successfully complete Sparklight Technical
Training Center Advanced Technician course within 6 months of
accepting position.A working knowledge of signal level meters,
volt-ohm meters (VOM), leakage detection equipment, time domain
reflectometer (TDR), optical time domain reflectometer (OTDR) and
other related test equipment.Knowledgeable of rules and regulations
of various regulatory bodies impacting the operation of a
telecommunications system including, but not limited to, FCC, NEC,
NESC, OSHA, and DOT, as well as all local ordinances.Must possess a
valid driver's license of the state in which the individual is
employed.The position requires the ability to work a variable
schedule and respond to service interruptions during regular
business hours, shift work or when on-call. Must be available to
work overtime including weekends, evenings, and holidays as
required.Core CompetenciesCommitted: Values each and every
customer, while working hard to keep their business and support our
communities.Helpful: Delivers support in the ways that are most
useful to our customers and addresses their needs with expertise,
respect, and empathy.Proactive: Understand what our customers need,
and actively works to make their relationship with use seamless,
easy, and rewarding.Personal: Knows our customers well, and tailors
our communications and interactions to address their needs and
expectations.BenefitsCable One and our family of brands appreciates
the role our associates play to help the company grow, and in
return an excellent benefits package is offered to our associates
to recognize the importance of their contributions, such
as:Medical, dental, and vision plans - start when you start!Life
insurance (self, spouse, children)Paid time off (vacation, holiday,
and personal/sick days)401(k) - 100% company match (match program
starts after 1 year of service, up to 5% of eligible
compensation)Group Legal plan with Identity Theft
ProtectionAdditional PerksTuition reimbursement (up to $5,250 on
1st year)Up to seventy-five dollars a month towards cable and
internet servicesAnnual community support to various organizations
across the U.S.Associate recognition & awards programsAdvancement
opportunitiesCollaborative work environmentWe're an Award-Winning
Organization!2022 Forbes' "America's Best Midsized Employers"Our
CommitmentDiversity lies in the communities we serve and among the
associates who dedicate themselves to ensure our continued success.
Here at Cable One and our family of brands, we believe it is our
individual and unique talents, backgrounds and perspectives that,
when combined, truly make us an unstoppable force. "Stronger
Together" is not just a verbal cue, it is the motto that our
associates live by, exemplify, and embody each and every day.Cable
One and our family of brands is an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to, among other things, race, color, religion, sex,
sexual orientation, gender identity, national origin, age, status
as a protected veteran, or disability.Pre-hire ProcessesCable One
and our family of brands is committed to keeping our associates and
customers safe. Job offers are contingent upon the results of
background, drug screening, and reference check. Only after
successfully passing these pre-hire clearances are individuals
approved for hire and ready to start their successful and rewarding
career.Individuals hired into DOT regulated positions must be able
to meet and maintain the requirements under the Company's DOT
program, including successfully complete and pass a road test
examination, driver's record safety review, drug testing, DOT
physical, and past employer safety performance history. In
accordance with DOT policy, the Company retrieves driving records
and randomly tests for illegal substances.#LI-SJ1CABO2
Keywords: Cable ONE, Shreveport , Advance Technician, Professions , Atlanta, Louisiana
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