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Ascend Support Technician

Company: VirtualVocations
Location: Shreveport
Posted on: September 1, 2024

Job Description:

A company is looking for an Ascend Support Technician.



Key Responsibilities:

Answering customer questions related to Ascend and escalating when necessary
Guiding customers through Ascend training for success
Becoming an expert in specialized areas of Ascend to provide advanced support


Required Qualifications:

Customer service experience
A two-year technical degree or higher, or relevant experience in lieu of a degree
Working knowledge of Microsoft products, Windows, Office programs, and networking
SQL Server experience is a plus
Team-oriented, proactive, and fun-loving attitude

Keywords: VirtualVocations, Shreveport , Ascend Support Technician, Professions , Shreveport, Louisiana

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