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Work at Home - Inbound Customer Service Representative (Magnolia)

Company: VXI Global Solutions LLC
Location: Magnolia
Posted on: November 18, 2021

Job Description:

The OpportunityWe're looking for a Work at Home - Inbound Customer Service Representative, working in the BPO industry in Arkansas, United States.Receives and documents customer concerns while ensuring all relevant information is correct.Adheres to and ensures all company policies and procedures.Maintains an acceptable attendance and tardiness record.Ensures accurate trip data input.Demonstrates personal commitment to producing high quality work.Refers unresolved customer grievances to designated department for further investigation and resolution.Our ClientOur client provides customer service and experience for great brands around the world. Built on an award-winning people-first culture, state-of-the-art systems, and great service. They have won awards. And grown to 35,000 people. In 42 locations worldwide.If you are into customer service. Winning. Awards. You ll wanna check this petitive pay. Health insurance. Paid training. Dependable full-time work. Opportunities for you to grow. Someplace you ll look forward to coming to. CHECK!Join this fast-growing, privately held, winning team. Bring your joy, passion, brilliance and curiosity. Your talents and contributions will be rewarded. Come for the job, stay for the career! Do great things!Experience Required for Your SuccessHigh School Graduate or General Education Degree (GED)6+ months contact center experience OR customer service experience with heavy phone volume and data entry preferredAbility to read, write, and understand English fluentlyAbility to accurately type 25wpm or moreAbility to answer a high volume of calls up to 100+ calls per dayAbility to provide a natural flowing empathy, patience, kindnessAbility to communicate with a variety of disabled, elderly, impaired

Keywords: VXI Global Solutions LLC, Shreveport , Work at Home - Inbound Customer Service Representative (Magnolia), Sales , Magnolia, Louisiana

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