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Customer Service Representative - Work From Home, AZ - Freedom Fertility

Company: Cigna
Location: Homer
Posted on: June 25, 2022

Job Description:

This is a permanent work from home position within the state of Arizona.$1,600 Sign on bonusReady for a job that encourages you to use your communication and problem solving skills? If so, prepare to use those skills to help your patients' dreams of having a family come true As a Customer Service Representative at Freedom Fertility, you'll use your empathy and listening skills to handle inbound calls from patients and learn more about their medical history and challenges with fertility. This is not your average customer service job - you'll work for a company that truly cares about people while helping our patients achieve happiness.Here's a little more on how you'll make a difference: Ensure process efficiency - Work with both patients and physicians to coordinate fertility plans and medications. Own the patient experience through resolving customer issues and ensuring 100% follow-up to customers. Pay attention to detail - Accurately obtain and enter patient information, including shipping, insurance and payment information. Be a team player - Escalate complex claims to the Sr. Billing & Reimbursement Specialists for appropriate action.Why join us?$1,600 sign on bonusHealth coverage effective day 1 (including medical, dental, vision)Holiday, PTO and OT pay401K with company matchTuition reimbursementFun, friendly and unique culture - bring your whole self to work every dayWhat you need to do the job:An empathetic and fun-loving personality with a few good jokes on the readyHigh School Diploma or GED requiredExcellent customer service, organization and time management skillsPC skills including knowledge of Microsoft Office Suite and InternetMust reside within the state of ArizonaSign on bonus pay out: $300 at 30 days, $300 at 90 and $1000 at 1 year Current employees are not eligible for sign on bonuses About CignaCigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search TeamCigna on Instagram. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourselfcigna.com for support. Do not email SeeYourselfcigna.com for an update on your application or to provide your resume as you will not receive a response. About CignaCigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourselfcigna.com for support. Do not email SeeYourselfcigna.com for an update on your application or to provide your resume as you will not receive a response.

Keywords: Cigna, Shreveport , Customer Service Representative - Work From Home, AZ - Freedom Fertility, Sales , Homer, Louisiana

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